If you have any questions or would like more information about our products, shipping, exchanges, contact us by email at firstname.lastname@example.org .We will respond within 24 hours or the next business day if applicable. You can also contact us directly at the bottom left of the website under the tab “contact us”.
Return and exchange policy
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, or the item doesn’t fit you as you wish, we will accept your return. Please note that for inventory and logistics reasons, we do not issue refunds, only credit store or exchange.
Your return must meet the following conditions:
For inventory and logistics reasons, please note that we do not issue refunds, only credit store or exchange.
Items that have been worn, washed or damaged by the customer cannot be returned under any circumstances. All items on sale are final sales and cannot be traded or credited.
If you change your mind about your purchase, contact us at email@example.com and we’ll have a look at it. When an order has already been sent by post, it is not possible for us to cancel it or change its destination.
We take the time to inspect all items before sending them to you. We are sorry if the goods are not in perfect condition when they are received. If so, contact us at firstname.lastname@example.org by sending us a photo of the damaged item. We will send you the return and exchange instructions.
Error in the order
Items Sold out
If an item becomes unavailable during the processing of your order, we will contact you immediately by email to keep you informed of the situation and will make a refund on the same method of payment as your purchase as soon as possible.