All orders made on the online store are shipped from our warehouse located in Montreal, Quebec. We offer free shipping for Canada and the USA. International orders over $175 also get free shipping. If you have any questions or if we can help you with anything, please contact us by email at firstname.lastname@example.org
Shipping to Canada
– Free shipping for Canada and the USA.
– Express Delivery: $20 for Canada and the USA.
All Canadian orders are shipped with Canada Post and take between 2 and 7 business days to arrive after the date of the order. If you want to receive your package faster, select express delivery to receive your package between 1 and 3 business days. A confirmation email with a tracking number will be sent once the package has been shipped.
Shipping to the United States
– Free shipping for all orders
– Express Delivery: $25
All US orders are shipped with USPS and take between 3 to 8 business days to arrive following the date of the order. If you wish to receive your parcel earlier, select express delivery to receive your parcel between 1 and 4 working days. A confirmation email with a tracking number will be sent once the package has been shipped.
– Fixed shipping charge of $25
All international orders are shipped by Fedex with the Priority International service and take between 6 to 12 business days to arrive after the date of the order. A confirmation email with a tracking number will be sent to you when your package is shipped. International orders may be subject to taxes or customs charges.
Do you ship to Australia?
We deliver worldwide
Haven’t received my package, what should I do?
Still haven’t received your package and the tracking number indicates that it has arrived at your destination? Send us an email at email@example.com your order number and we’ll find a solution.
Customs and Import Fees
International shipping means that you may be required to pay customs and import fees. All international customers are responsible for their country’s custom duties. These may vary depending on the country or state listed in the shipping address. GMPD is legally required to declare the value of the package. For more information, we recommend that you contact your local customs office.
Change to your order
If you wish to modify or add an item to your order, we will be pleased to help you. Once the package shipped, it is not possible for us to make changes to your order. Please make sure that all details indicated are correct before finalizing your order especially your email and delivery address.
Purchases are processed and shipped within 1 to 2 business days from the date of the order. If your order was made during the weekend or on a public holiday, it will start processing the next business day.